Sr. Technical Support Engineer, FedRAMP

Escalation, SSO, ServiceNow, SLA, DoD, SAML, DLP, Bash, Zendesk, Case Management, Identity & Access Management (IAM), RBAC, Product Engineering, Google Cloud Platform, NIST, Computer Security, Cloud Services, Automation, DevOps, Cloud Infrastructure, Troubleshooting, Salesforce, Trusted Advisor, Compliance, Powershell, Amazon Web Services, Python, Artificial Intelligence, Audit, Technical Support, Advocacy, SQL, Security+, Information Security, Software as a Service, Operational Auditing, OAuth, Root Cause Analysis, FedRAMP, Microsoft Azure, Jira, Classification Algorithms, SCIM, Scripting