Lead Service Excellence & Analytics

E-commerce, Project Management, ROI, Service, Erlang, Power BI, Financial technology, Statistics, SQL, Analytics, Business Intelligence Tools, Root Cause Analysis, Looker, Marketing, Supply Chain Management, Call Centers, Escalation, Failure Mode and Effects Analysis (FMEA), Data Driven, Quality Assurance, Management Consulting, Customer Analysis, Salesforce, Governance, Tableau, NPS, Zendesk